Your personal information is completely safe with us. This Privacy Policy clearly states what data we collect, why we collect it, and how we keep it secure.
A quick overview of the key pillars of ezcashbd's Privacy Policy
All your data is protected with 256-bit SSL encryption. From login to payment — every transaction is conducted through a fully encrypted channel.
Ezcashbd never sells or rents your personal information to third parties. We are committed to full accountability should your privacy policy rights ever be violated.
Our servers operate to the highest security standards. Regular security audits and penetration testing are conducted to ensure there are no vulnerabilities.
Only authorized personnel can access your data on a need-to-know basis. All access is logged and reviewed on a regular basis.
You can request the deletion of your account and personal data at any time. We will process your request within the timeframe specified in our privacy policy.
In the event of a security breach, we will notify affected users by email within 72 hours and take immediate steps to resolve the issue.
Important: By using ezcashbd's services, you are considered to have read and fully accepted this Privacy Policy. If you have any questions about this policy, please contact us.
Ezcashbd (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and entertainment platform serving users in Bangladesh. We are committed to protecting our users' privacy at all times. This Privacy Policy ("Policy") applies to all users of the ezcashbd website, app, and services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep it safe. Our policy is fully transparent and built in line with applicable Bangladeshi law and international data protection best practices.
Ezcashbd believes your personal data belongs to you. We collect only what we need and use it only for defined purposes. Collecting or using unnecessary information goes against our privacy policy.
Ezcashbd collects different types of information at various stages. Each piece of data is collected for a specific reason, which is clearly explained in our privacy policy.
When you use ezcashbd, certain information is collected automatically:
During deposit and withdrawal processing, we collect your mobile banking number (bKash/Nagad/Rocket), transaction amount and time, and transaction ID. However, no full PIN numbers or sensitive financial credentials are ever stored on our servers.
Please Note: We will never ask for your password, OTP, or full payment PIN over the phone or by email. Any such request should be treated as fraudulent.
Under ezcashbd's privacy policy, your data is used solely for the purposes listed below. It is never used for any additional or unauthorized purpose.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Phone | Contractual Necessity |
| Identity Verification (KYC) | NID, Photo | Legal Obligations |
| Transaction Processing | Payment Information | Contractual Necessity |
| Fraud Prevention | IP Address, Device Logs | Legitimate Interest |
| Customer Support | Contact Information | Contractual Necessity |
| Sending Promotional Offers | Email, Phone | Consent |
| Service Improvement | Usage Data | Legitimate Interest |
A core principle of ezcashbd's privacy policy is that we never sell your data. However, there are limited circumstances in which data may be shared:
Limited data may be shared with trusted third parties for payment processing, identity verification, and technical support. These partners are required to comply with our privacy standards and may not use the data they receive for their own purposes.
If we receive a lawful order from a Bangladeshi law enforcement agency or judicial authority, we are required to provide the necessary information. In such cases, we will always endeavor to notify you, provided it is legally permissible to do so.
In the event of a change in ownership or merger involving ezcashbd, user data may be transferred to the new operator. Our privacy policy will remain in effect throughout this process, and you will be notified in advance.
Ezcashbd has implemented multiple technical and administrative safeguards to keep your data secure. Our privacy policy ensures that collected data is not retained beyond what is necessary.
Different types of data are retained for different periods:
Ezcashbd uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience. Our privacy policy provides full details on how cookies are used.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent login and some features from working properly. Turning off marketing cookies means you'll see generic ads that aren't tailored to your preferences.
Ezcashbd's Privacy Policy gives you full control over your data. All your rights are outlined below.
You can request a copy of all personal data we hold about you. We will provide it free of charge within 30 days.
If any of your information is inaccurate, you can request a correction. We will update it as quickly as possible in accordance with our privacy policy.
After closing your account, you may request the deletion of your data (excluding information we are required to retain by law).
You may request that we stop processing your data for specific purposes.
You may request your data in a structured, machine-readable format.
You can object to your data being used for marketing purposes and withdraw your consent at any time.
To exercise any of the rights listed above, please email us at: support@ezcashbd.co — We will respond within 30 days.
Ezcashbd is strictly for users aged 18 and above. Opening an account as a minor is prohibited under our Privacy Policy and Terms & Conditions. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.
If a minor registers an account by mistake and this comes to our attention, the account will be closed immediately and all collected data will be securely deleted. Parents or guardians may contact us regarding a child's account.
Ezcashbd may update this privacy policy from time to time — due to service improvements, legal changes, or technical upgrades. For any significant changes:
Continued use of the platform after any changes will be taken as acceptance of the updated Privacy Policy.
For any questions, complaints, or requests related to this Privacy Policy, please reach out to us. Our dedicated privacy team is always ready to help.
Email: support@ezcashbd.co
Website: ezcashbd.co
Response Time: Within 24–48 hours (on business days)
The key points, explained in plain language — no complex legal jargon
The most frequently asked questions about our privacy policy
Your privacy is fully protected at ezcashbd. Register today and enjoy a trusted gaming experience in Bangladesh.
18+ only. For entertainment purposes. Please play responsibly.